Transcend Insights And Athenahealth Announce Interoperability Partnership

Feb 15, 2017
By Transcend Insights

Partnership enables automated exchange of clinical documents between Humana and athenahealth providers, helping to streamline quality reporting and business processes

CAMPBELL, Calif. and WATERTOWN, Mass., February 15, 2017  – Transcend Insights®, a population health management company and athenahealth Inc. (NASDAQ:ATHN), a leading provider of network-enabled services and point-of-care mobile applications for hospitals and ambulatory clients nationwide, today announced a partnership to establish electronic data exchange between approximately 30,000 health care providers on the athenahealth network who provide care to Humana members.

Powered by Transcend Insights’ HealthLogix® health information exchange (HIE) enterprise solution and athenahealth’s health plan data exchange service, the connectivity between Humana Inc. (NYSE: HUM) and athenahealth will allow providers to take a more proactive and coordinated approach to care by electronically exchanging clinical data with Humana for quality management and performance management programs.

Compared to conducting manual chart audits, the clinical data exchange supports efficiency by reducing disruptive administrative burdens placed on providers and aims to improve the quality and completeness of data being conveyed to Humana.

“athenahealth’s partnership with Transcend Insights leverages the power of a cloud-based network to improve information sharing and reduce work at scale for providers and health plans,” said Jonathan Bush, Chief Executive Officer of athenahealth. “This partnership will not only improve data exchange, but will also help providers and health plan partners collaborate more effectively in the transition to fee-for-value and pay-for-performance programs.”

“This announcement underscores Transcend Insights’ vision of empowering lifelong well-being by establishing greater connectivity across the health care ecosystem,” said Marc Willard, President of Transcend Insights. “Health care should be a more intuitive and rewarding experience for all involved. Connecting care teams with the people they serve is the first and most important step toward accomplishing this goal.”

The arrangement follows Humana and athenahealth’s long history of partnership to automate and improve the medical billing process for providers.

About Transcend Insights

Transcend Insights® is a population health management company that is empowering lifelong well-being with The Platform Above. Our HealthLogix® technology platform and unified solution suite lives above the silos that keep people and information apart. By connecting the health care ecosystem with a plug-and-play platform, data-inclusive health information exchange and advanced analytics, we are helping health system executives, care teams and individuals achieve a more coordinated and proactive approach to care. Our partners leverage Transcend Insights’ enterprise solutions to analyze more than 7 billion clinical data points on 14.2 million patients every day. In 2015, our enterprise analytics helped our partners identify over 58.4 million opportunities for care improvement and close more than 5.4 million gaps in care. By providing solutions and insights that connect care teams with the people they serve, we are enabling successful population health management for better care and healthier lives.

Transcend Insights is a wholly owned subsidiary of Humana Inc. (NYSE: HUM) and is located in San Diego and Campbell, Calif., in the heart of Silicon Valley. For more information, please visit, and LinkedIn.

About athenahealth, Inc.

athenahealth partners with hospital and ambulatory clients to drive clinical and financial results. We offer medical record, revenue cycle, patient engagement, care coordination, and population health services. We combine insights from our network of 88,000 providers and 86 million patients with deep industry knowledge and perform administrative work at scale. For more information, please visit

About Humana

Humana Inc., headquartered in Louisville, Ky., is a leading health and well-being company focused on making it easy for people to achieve their best health with clinical excellence through coordinated care. The company’s strategy integrates care delivery, the member experience, and clinical and consumer insights to encourage engagement, behavior change, proactive clinical outreach and wellness for the millions of people we serve across the country.

More information regarding Humana is available to investors via the Investor Relations page of the company’s web site at, including copies of:

  • Annual reports to stockholders
  • Securities and Exchange Commission filings
  • Most recent investor conference presentations
  • Quarterly earnings news releases
  • Calendar of events
  • Corporate Governance information


Lena Mercer
Transcend Insights (Public Relations)

Holly Spring
athenahealth, Inc. (Media)

Dana Quattrochi
athenahealth, Inc. (Investors)